Invite another team to Riverflow and they can get 20% off their first month. If they become an eligible paying customer, your team earns Riverflow credits.
Referral credits are added to the team account, not to an individual user.
Who can use customer referrals
The customer referral programme is available to eligible self-serve teams on Growth, Scale and Business.
Free, Enterprise, custom, and manual-invoice teams are not included in standard referral rewards.
Find your referral link
Open Referral credits in Riverflow for the team you want to refer from. Use the referral link or code shown for that team. If no link is available, contact support before promising a discount or reward.
How referrals work
Share your referral link or referral code with someone you know.
They open the link, or enter the referral code at checkout.
If eligible, they get 20% off their first month.
After payment, programme checks, and the 14-day cooling-off period, your team receives Riverflow credits.
What the referred team gets
Eligible referred teams get 20% off their first month when the referral is applied at checkout.
The discount must be applied before payment. If the referred team does not use the referral link or code at checkout, the discount may not be added afterwards.
What your team earns
Referral rewards depend on the plan chosen by the referred team.
Referred plan | Credits earned |
Growth | 2,000 credits |
Scale | 4,000 credits |
Business | 8,000 credits |
Annual plan bonus | up to 24,000 credits |
Credits are added to the referring team account after the referred customer qualifies.
When credits are added
Credits are added after:
the referred team has made a qualifying payment
the referred team remains eligible through the 14-day cooling-off period
the referral passes programme checks
If the referred team cancels, refunds, fails payment, or is not eligible, referral credits may not be added.
How referral credits work
Referral credits can be used by the team in Riverflow.
Referral credits expire after 60 days, so they should be used before the expiry date shown in your account.
Important rules
To keep the referral programme fair:
Referrals must come through an eligible referral link or code
The referred team must be a new eligible Riverflow customer
Free, Enterprise, custom, and manual-invoice plans are not included
Referral credits are added to the team account, not an individual user
Riverflow may review referrals before credits are granted
Frequently asked questions
Who receives the referral credits?
The credits are added to the referring team account. They are not paid to, or owned by, an individual user.
Can I refer more than one team?
Yes. You can refer more than one eligible team. Each qualifying referral is reviewed separately.
When will the credits appear?
Credits are added after the referred team makes a qualifying payment, remains eligible through the 14-day cooling-off period, and passes programme checks.
Do referral credits expire?
Yes. Referral credits expire after 60 days.
Are Enterprise or custom plans included?
No. Enterprise, custom, and manual-invoice plans are not included in the standard customer referral programme.
Need help?
If you are unsure whether a referral is eligible, contact the Riverflow team before sharing your referral link or code.
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