Riverflow Onboarding packages are run by Riverflow's in-house AI experts (forward deployed creatives) and are highly recommended if you want to move some or most of your content production to be AI native.
Onboarding is not only about producing a few good outputs. It is about helping your team understand how to set up products, references, prompts, styles, scenes, and workflows so you can keep improving your creative production system after onboarding is complete.
Packages At A Glance
Package | Price (USD) | Best For |
Free Onboarding Call | $0 | A quick setup call for teams getting started with Riverflow. |
Product Setup Package | $399 | Teams that want to represent product labels, structure, sizing, and texture more accurately in AI outputs. |
System Setup Package | $999 | Teams building a repeatable AI creative system across a brand, campaign, or product range. |
Free Onboarding Call
The Free Onboarding Call is a quick introduction to Riverflow so your team can get moving with confidence.
Use this if you are new to Riverflow and want help understanding the basics, setting up your workspace, and asking early questions.
During the call, you will:
meet your Account Manager
learn the basics of Riverflow
get guidance on initial setup
pick up useful tips and tricks
ask early questions before you start building workflows
This is the right option if you want a short setup session rather than a deeper product or workflow build.
Product Setup Package
The Product Setup Package is a focused onboarding package for teams that want to learn how to represent their products more accurately in Riverflow.
Price: $399.
Using up to three example products from your range, the Riverflow team helps diagnose product-specific accuracy issues and build the right reference, prompting, editing, and model-selection workflow.
Use this package when your main challenge is product accuracy. For example, your outputs may be struggling with label accuracy, product shape, product size, material texture, packaging structure, or repeatable product setup.
What Is Included
The Product Setup Package includes:
practical training with up to 3 products from your range
a product-specific diagnostic to identify why outputs are inaccurate
a step-by-step process for creating the reference images AI needs
coaching across prompting, editing, workflows, and model selection
a custom setup and prompting guide your team can reuse
example outputs created from your products
1 week of follow-on Q&A support with your onboarding specialist
How It Works
Start with a 30-minute briefing call to understand your products, goals, and accuracy challenges.
Riverflow builds and tests the recommended reference, prompting, editing, and model-selection process over 24-48 hours.
Your onboarding specialist runs a handover call to walk your team through the workflow and share your custom setup guide.
You get 1 week of follow-on Q&A support for ad-hoc questions and troubleshooting as your team applies the workflow.
What Follow-On Support Covers
Follow-on support covers ad-hoc questions, troubleshooting, and guidance on applying the workflow.
It does not include additional asset creation or managed production work beyond the agreed package scope.
What You Will Leave With
After the Product Setup Package, your team should have:
a repeatable process for creating references that capture the details that make your products recognisable
a clearer understanding of how to prompt, edit, and troubleshoot outputs for your products
a product setup workflow your team can reuse and adapt across similar products
example outputs that show what good setup looks like for your products
a custom guide documenting the recommended setup, prompts, model choices, and key learnings
System Setup Package
The System Setup Package is a deeper onboarding package for teams that want to build a repeatable creative system across a brand, campaign, or product range.
Price: $999.
This package helps translate your products, moodboards, campaign goals, and visual direction into reusable references, prompts, styles, scenes, and workflows. The goal is to help your team produce more consistent image, video, or ad outputs inside Riverflow.
Use this package when your challenge is broader than one product setup. It is best when you want to build a reusable creative production system for a brand, campaign, launch, product family, or internal team.
What Is Included
The System Setup Package includes:
product setup and reference-sheet guidance for up to 20 products
product-specific diagnostics across key products in your catalogue
prompting, editing, workflow, and model-selection coaching
a moodboard-to-output process for prompts, styles, and scenes
example image, video, or ad outputs built around your goals
a custom creative system guide your team can reuse
2 weeks of follow-on Q&A support with your onboarding specialist
How It Works
Start with a briefing call to understand your brand, campaign goals, product range, and target outputs.
Riverflow builds and tests the recommended product reference, prompting, style, scene, and workflow foundations over 3-5 working days.
Your onboarding specialist runs a handover call to walk your team through the system and share your custom creative system guide.
You get 2 weeks of follow-on Q&A support for ad-hoc questions and troubleshooting as your team starts applying the system.
What Follow-On Support Covers
Follow-on support covers ad-hoc questions, troubleshooting, and guidance on applying the system.
It does not include additional asset production, catalogue setup beyond the agreed scope, or managed creative work.
What You Will Leave With
After the System Setup Package, your team should have:
a repeatable creative system for producing on-brand outputs inside Riverflow
reference, prompt, style, and scene foundations your team can reuse
example outputs that show how your creative direction translates into Riverflow
a clearer process for scaling AI creative production across your team
a custom guide your team can return to as you build, test, and expand your workflow
Annual Subscription Offers
Some onboarding support packages are included or discounted with annual subscriptions.
For the Product Setup Package:
Annual Scale: included free
Annual Growth: included free
Annual Starter: 50% off
For the System Setup Package:
Annual Scale: included free
Annual Growth: 50% off
If you are unsure which offer applies to your account, contact your Riverflow Account Manager or support team before purchasing.
Which Package Should I Choose?
Choose the Free Onboarding Call if you want a short introduction and setup guidance.
Choose the Product Setup Package if you mainly need help making specific products more accurate in Riverflow.
Choose the System Setup Package if you want help building a broader creative production system across a brand, campaign, or product range.
If you are not sure which option is right, contact your Riverflow Account Manager or support team with a short description of your goals, product range, and the type of outputs you want to create.