Riverflow makes it easy to add teammates to a team and control who can work with private brands. This guide covers inviting people, reviewing team members, and managing brand access in Team Settings.
Before you start
Select the correct team in the sidebar.
Make sure you have the right level of access to manage team members or brand permissions.
Decide whether the brand should stay open to the whole team or private to selected people.
How to do it
Open
Invite to teamfrom the sidebar when you want to add a new teammate.Enter the teammate's email address and choose Full or Viewer. Full is the default. Check available Full-seat capacity and review any additional charge before submitting the invitation.
Review the current member list to confirm the person was added to the team.
Open
Team Settingsif you need to manage roles or brand permissions.In the
Membersarea, review each teammate’s role and seat type.Change a teammate from member to admin only when they need to manage team setup or permissions.
In the
Brand Permissionsarea, review which brands are open and which are private.Update default brand visibility if your team wants new brands to start open or private.
For private brands, grant access only to the teammates who need it.
Remove access when a teammate should no longer work on a private brand.
Full seats, Viewer seats and roles
Viewer seats are unlimited on every plan. A Full seat is required for billable creation and generation. Seat type is separate from the member/admin role and from access to individual brands: admin permissions or private-brand access do not replace a Full seat.
Growth includes 3 Full seats, Scale includes 10 and Business includes 25. Enterprise capacity is Custom. Check your subscription page for your team’s current Full-seat allowance.
Changing seats and removing members
Promoting a Viewer to Full requires available Full-seat capacity. If more capacity is needed, review the recurring charge before confirming. Additional Full seats on eligible self-serve plans cost $39/month or $468/year on annual billing, with daily proration for increases.
Removing a member or changing them to Viewer changes their access immediately and schedules any resulting excess paid-seat capacity to reduce at renewal. A replacement Full member can reuse capacity already paid for during the current billing period. Removing access to a private brand alone does not remove the member’s Full seat.
Best practices
Invite teammates to the correct team before you start assigning brand access.
Keep the number of admins small so permission changes stay controlled.
Use private brand access when a brand should only be visible to a limited group.
Review team membership and access regularly as projects and responsibilities change.
Troubleshooting
I can invite someone, but I cannot change roles
Role changes are limited to people with the right team permissions.
A teammate cannot see a brand
Check that they are in the correct team first. If the brand is private, confirm that access was granted in Team Settings.
I changed a permission and nothing seems different
Ask the teammate to refresh the app and confirm they are viewing the correct team.
I do not see Team Settings
Your account may not have team admin access for the selected team.
What to do next
For the difference between team membership and brand access, read Teams and Brands.